What Our Guests Say
“Thanks, Pam. You have been very open, honest, and fast on your responses. This is truly great customer experience. “
Eduardo U, 6-10-24
"Thank you again Matt, for always being the BEST over the last five years or so of our homes we rented. We could not have done it without you and your team- so so helpful!"
Chrisanne M, 5-11-24
“Thank you so much for everything .. glad the process was smooth!! Always a pleasure speaking with you.”
William B, 4-23-24
“Thanks so much. It’s great that you have the experience and knowledge to answer questions so quickly! Much appreciated!”
Dan F, 4-22-24
“Thank you so much. We are so excited for our July visit ! I have so say we are also very happy with the communication you provide! Again thank you!”
Robin A, 4-9-24
“Thank you so much … you have no idea how much this means! We appreciate everything you have done for us!! Such an amazing experience booking through you!”
Christine L, 3-29-24
“My name is Simone, and you referred me to Pam Fontes as a contact for our upcoming trip to the Bahamas. I am writing to express my heartfelt gratitude for the exceptional service we've received so far. Pamela is an absolute delight to work with. Her responsiveness and willingness to assist at any time of the day truly stand out. Whether I reached out with questions early in the morning or late at night, Pam was there with prompt, informative, and friendly replies. Her recommendations for local activities, drivers, and cooks are already adding a personal touch to our trip, ensuring it will be as enjoyable and seamless as possible. It’s evident that Eleuthera Vacation Rentals, under your leadership, prioritizes creating a warm and inviting atmosphere for its guests. I wanted to specifically commend Pam for her dedication to excellence and for making the planning phase of our visit to Eleuthera less stressful. Thank you once again for your team's customer service.”
Simone M, 2-28-24
Thank you. Your service is second to none!"
Martin W, 2-26-24
"This was a dream week for us, thank you for the excellent service."
Tanya T, 2-28-24
"Do you ever sleep? My goodness, you are without a doubt the most responsive person I've ever dealt with. Right from day one years ago, in the middle of the night, you answered my request about renting a house (last minute) on Eleuthera. You're still amazing."
Suzanne D, 2-7-24
“You have been so amazing to work with. I truly appreciate you answering 9 million questions these past few days!”
Amanda G, 1-24-24
“OK, great! I appreciate how prompt and efficient you are, so I was hoping you're not going away!”
Tara S, 1-11-24
“Thank you. You really do a great customer service.”
Vera M, 1-11-24
"Thank you for always being so quick to respond, it is so appreciated!!"
Michelle B, 11-15-23
"Thanks so much for everything. I have to say, I talked to a few other folks to rent houses from, and you are the nicest, most helpful and wanting to ensure we will have a great time. Truly means something to me!!!"
Jill F, 8-3-23
"I wish you were the manager for all of the houses we inquired on here! You were the best to work with!"
Elizabeth M, 8-1-23
"Thank you for answering all of our goofy questions, you have been so great to work with!"
Megan C, 7-10-23
"Matthew, you have been the most engaging VRBO host with whom I have had the pleasure of working!"
Terrie T, 6-23-23
"Thanks as always for the friendly service you always provide. It’s truly an amazing hospitality company you have created."
Rob H, 5-25-23
Testimonials 2022
"Thank you so much for all your help - ALWAYS!!!"
Cindy O, 2022
"Thank you, I appreciate your help! You've been so responsive and I will make sure to recommend your company."
Wesley D, 2022
"Matt and all the team at EVR are amazing! I’ve used them for our trips to Eleuthera for years and they’ve always been so helpful and recommended the most incredible properties."
Jennifer N, 2022
“Oh, my goodness, Pam! You are amazing! You should run Jet Blue; you could really teach them a few things.”
Julie C., 2022
“Kim and Jason, you have been above and beyond in helping us out and it's appreciated.”
Sean, 2022
“Pam at EVR was very helpful. I would recommend renting any property managed by the team. I found the team (and experience) to be smooth, trustworthy, and reliable. We will be using them again!”
Jennifer G., 2022
“Kristin,I want to thank you again for all of your help and support in getting to this beautiful island and being in this house. You don’t know how much I appreciate your willingness to help work things out. It is without a second thought that I will recommend you to anyone I come across interested in renting a house in Eleuthera.I really appreciate all your help along the way.”
Nick B., 2022
“Pam I feel since I booked this trip last January, I have thought of you as like a trusted family member by all of your great communication instantly once booking and of course more recently with everything between rental cars and flights.Thank you for everything you are doing for me!”
Katie M., 2022
“Thanks again Pam, your responsiveness to our reservation has been outstanding and we appreciate your assistance.”
Josh S., 2022
“We had a wonderful time, much in part to working with Pam Fontes as our booking agent. We’ve worked with her several times over the years. She knows our family of 9, what we need and what we like. She found us an amazing seaside villa. Pam worked with the owners to extend our visit. Can’t speak more highly of Pam as an agent to find a place in the Bahamas. We will work with her as long as she is in the business. Work with Pam and you’ll be pleased and delightfully surprised.”
Tryg and Ann Marie J., 2022
“Thank you, Kristin! So pleased with your recommendation of this amazing place. Absolutely lovely home!”
Dan D., 2022
Testimonials 2021
“Dear Matthew, thank you for the follow-up. You truly are the best property manager I have dealt with. I’m thinking we will fall in love with Eleuthera and want to return. I have saved all your contact information.”
Ileana S., 2021
“Thanks, Matt, for taking care of things so quickly and always being there for us. You’re the best!”
Karen G., 2021
“Thanks Pam! I really, really do love you guys! We appreciate all of your efforts and working with us to make this happen!”
Chad W., 2021
“Matthew,you are great at customer service! Thank you for the immediate reply.”
Ileana S., 2021
“What can I say, Pam... you’re a STAR!”
Fan R., 2021
“Hi Kim and Jason, Thanks for your fast reply. I now remember why I enjoyed working with EVR in the past. Real people, knowledgeable about the properties they represent. Very refreshing.”
Jim, 2021
“Pam at Eleuthera Vacation Rentals was incredible across the board.”
Todd M., 2021
“Matthew,I have to say I have rented many homes and never had a host so responsive.”
Michael G., 2021
“Matt this all sounds just simply amazing. WOW. We've never been to the Bahamas - this will truly be the trip of all trips for us! You've done a great job of explaining all the wonderful activities and features of this island!”
Amy B., 2021
“Matthew, your work has been fabulous.”
Shirley B., 2021
“Pam, we will definitely be in touch when we are ready to return! You have been amazing to work with….so responsive! Thank you for everything!”
Mark & Jessica, 2021
“Pam, you are a jewel! Thanks for all your help! You are seriously the best for helping me so much!”
Cheri H., 2021
“Pam, thank you! I am so thankful for you. You have no idea how much peace I have now and can sleep tonight. Thank you for being so kind and easy to work with. I literally can't wait.”
Elizabeth C., 2021
“Pam, you are a Rock Star! I just wanted to say that I appreciate your professionalism and attention to detail. It has been my great pleasure working with you.”
Jamie H., 2021
“Kim and Jason, Your Eleuthera tips are The DEFINITION of thorough, thoughtful, and beautifully written!”
Jan, 2021
“Matt thank you so much. You all have been amazing to work with. I would highly recommend you and Michele to anyone interested in visiting Eleuthera. Now that I’ve been there, I want to return as the people are amazing!”
June B., 2021
“Matt,I just wanted to take a minute to THANK YOU for representing our property! I think you do an incredible job and have a top-notch staff! Please know we appreciate you and are amazed how you can manage everything you do so well!”
Jim K., 2021
“Pam, thanks so much for your prompt return, you are awesome as usual!”
Helen C., 2021
“Matt, First and foremost, your attention to customer service is remarkable! You have remained responsive, informative, and positive throughout this longer than expected journey. All of which adds up to being incredibly helpful to someone like me who has never been to the island before. Sincere thanks for everything you have done. I hope the homeowners you represent know what you bring to the table for them.Thanks again for everything you provided in the past year and a half and for the most recent information”
Norm D., 2021
“Pam, thanks for all your help with our 25th anniversary trip. I really appreciate it. I've rarely seen this level of service, and information on the destination, from a vacation rental agency, so it has been a pleasant surprise.”
Edwin S., 2021
“Pam, we were ALL extremely satisfied with our stay. I'm already thinking about next year! I will 1000% contact you directly when looking to rent......why wouldn't I....ha-ha. You are the best.”
Mike V., 2021
“Pam was a life saver! I cannot say enough good about the service she provided! Pam not only answered my 1000's of questions about Eleuthera, but she calmed my nerves when I was on pins and needles waiting on covid results hoping to get them in time! The only thing that would have made the service she provided better, would have been to have her there with us! lol. And we even talked about that a time or two. Pam has become a friend of mine and I am hoping to actually meet her in person on Eleuthera someday.”
Cindy D.,2021
“Matt thanks for your list of chefs/cooks. Very useful.As usual, you are wonderful in responding. I appreciate all your input.”
Barbara K., 2021
“Matt... you are so good at what you do! It is a privilege to work with you!”
Jim K., 2021
“Pam you are wonderful! I also have several friends that asked for your info so be on the lookout if they do! They envy our trip!”
Caroline H., 2021
“Wow, you have been wonderful and just a wealth of knowledge!Thank you for everything! Very excited about our vacation!”
Kim T., 2021
“Matt thank you!! You never disappoint! Exactly why I don’t do VRBO if I can go through you instead!”
Chrissy G., 2021
“Thanks again Matt. You’re a pleasure to work with.Do you ever stop working???”
Leslie M., 2021
“Hi Matt just want to take a moment and say how much I appreciate you. Thanks for all you do renting Sea Walk, water sports rentals etc. I hope you have a great new year and thanks again!”
Skip M., 2021
Testimonials 2020
“I'm not sure how Eleuthera Vacations Rentals works, but I wanted to say thank you for all the amazing support you have given us in planning and booking this trip. I've rented many VRBOs in the past, and you have by far, been the most responsive, helpful person I've ever worked with. You have truly been amazing to work with Kristin!”
Josh L., 2020
“Kim and Jason, First I would like to thank you for being so organized and always responding to my questions/concerns/emails so quickly! I would be happy to be quoted on your website as a very grateful and happy customer.”
Kerry, 2020
“Matt you are absolutely amazing. I can’t tell you how much I appreciate this! Thank you.”
Kelly H., 2020
“Matt, THANK YOU! I’m sure it was in my list of things; everything is always frantic when you’re trying to get it all together right before you go out of town. THANK YOU so much for your help! I’m sure I will have more questions (I'm sorry), but I will say...... we travel a lot internationally, and you have been absolutely AMAZING!!!”
Shelby R., 2020
“This is what I like so much about you Matt is your follow up skills are absolutely second to none.”
Peter J., 2020
“Hi Matt, I have to say I am so thankful that you are handling our rentals,especially during COVID. You and your team do a great job!”
Patricia Y., 2020
“Matt you are a wealth of info on the island as always.”
Brian R., 2020
“Thanks Matt, you’ve been wonderful to work with!!!”
Brenda A., 2020
“Awesome Matt! Thanks so much for your prompt response...you're such a pleasure to work with!”
Michelle R., 2020
“Hi Matt -I just wanted to send a quick note (something you probably already know and receive lots of good feedback on I'm sure).Albeit our trip ended abruptly, I can't say how wonderful dealing with Kristin was. In every which way, I felt like we built a friendship in a short amount of time. She was so helpful and willing to aid in any which way.Just wanted to send that along and it's refreshing to see such kind/nice people out there.”
Stefan C., 2020
“Matt with such great customer service I will keep you guys in mind when covid’s all over.”
Alexis W., 2020
“Excellent! Thank you, Matthew, your customer service has been above and beyond!”
Christine D., 2020
“Matt thanks again for all your help you have been AMAZING!”
Aimee R., 2020
“Matt Do you ever sleep or take a day off?”
Mark S., 2020
“Matt, thank you so much! You are such a blessing to work with!”
Cheryl W., 2020
“Matthew, that would be great if you can help us find something. We really appreciate it! You’ve been really helpful and flexible, means a lot to our families.”
Amy A., 2020
“Matt that will be perfect ... cannot thank you enough for all your help ... cannot wait till we get there!!”
Barbara S., 2020
“We have been so truly amazed at how much you have been able to rent out our place. You have well exceeded our expectations. We are actually covering our expenses! Everyone there at your company has always been so easy-going while also being very professional. We are incredibly impressed with all your efforts!I don’t know where we would be without you! We certainly wouldn’t be on TV!
Many, many thanks!”
Nicole W., 2020
“Eleuthera Vacation Rentals is the premier host for multiple properties on Eleuthera. They have a very wide selection of properties and experience in managing them. They are my go-to group for Eleuthera rentals.”
Saunders, 2020
“We had an absolutely fantastic trip! Hadn’t been back for 37 yrs. and it was just as magical. We had everything we needed at the house.For a last minute it was perfect, and I cannot thank you enoughMatt for finding this place and for all of your helpful tips and info!!! I cannot wait to go back!”
Liane C., 2020
“Hi Matthew! Thank you for the quick response. If I could clone you for so many things in the world I would!!”
Jenny P., 2020
“Pam, wow! Wonderful! Thanks again. Our family has been renting in the Bahamas for 40+ years and I’m already impressed with your extraordinarily timely, thorough responses. Grateful!”
Jen L., 2020
“Matt you are awesome, and I hope to work for you one day!”
Charles Z., 2020
“Kim and Jason, Thank you very much for your understanding. We certainly hope to get there as soon as we can. The first and last round of cocktails at Sammy's are on us if we ever cross paths.”
Ben,2020
“Kim and Jason, I truly appreciate all of your help with this. You have done a wonderful job wor